It is important that each file has a valid ICC profile embedded. Without this profile, we do not know what colour space your files are in. Most clients use either sRGB or Adobe RGB (1998) as a working colour space.
Follow the directions below to properly set up your Photoshop Colour Settings.
Mac OS X users go to Edit in the Menu Bar – Colour Settings Windows – go to Edit in the Menu Bar – Colour Settings
Select a Working Space for RGB Files. You should select either sRGB IEC661966-2.1 or Adobe RGB (1998). If unsure, select sRGB IEC661966-2.1.
Select “Convert to Working RGB” next to RGB under Colour Management Policies.
Check Ask When Opening and Ask When Pasting next to Profile Mismatches. Whenever you open a file saved and tagged in a colour space other than your working space, Photoshop will prompt you to convert to the working colour space. If you would rather have Photoshop do this automatically for every file, you can un-check these boxes.
Un-check Ask When Opening next to Missing Profiles Photoshop will assume every file not tagged with a colour space is in your working space.
When you save your Jpegs out of Photoshop, make sure to check the “Embed Colour Profile: checkbox in the Save dialogue box. Without this checked, we will not know the colour space of your files and you will have unpredictable colour in your prints.
We encourage soft proofing using our custom ICC profile specifically built for our printer using Kodak’s Professional Endura Premier paper. This profile can be found on our FTP site. Soft proofing gives you the ability to view on-screen what your photograph’s colours will look like when printed on our printers using Kodak Professional Endura Premier paper. To soft proof effectively, your monitor has to be properly calibrated. Call for details.
When an image is completed and ready to print, get on print what you see on screen, at least as close as possible. We make no adjustments to colour managed files when submitted for output.
It is important that each file has a valid ICC profile embedded. Without this profile we do not know what colour space your files are in. Most photographers use either sRGB or Adobe RGB (1998) as a working colour space. Provide us with colour managed files, changed to 8 bit, saved as a RGB jpeg or tiff with no layers or channels or LZW compression. The name of the file should be fairly short and should not have any odd characters.